Get in Touch
Have questions about integrating 3D assets into your game engine? We're here to help! Reach out to our team and we'll get back to you shortly.
Contact Information
Our Address
771, Phase 2, Duggri, Urban Estate Dugri, Ludhiana, Punjab 141002, India
Phone Number
+919644877221
Email Address
support@pixel-wars.com
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 2:00 PM IST
Send us a Message
Frequently Asked Questions
Got questions? We've got answers! Check out some of the most common questions we receive.
How quickly can I expect a response from your support team?
We try to respond to all inquiries within 24 hours during business days. For more complex issues, it might take up to 48 hours. If you have an urgent matter, please mention it in your subject line, and we'll do our best to prioritize your request.
What file formats do you support for 3D assets?
We support most major 3D file formats including FBX, OBJ, GLTF, and Unity's native formats. If you're working with a specialized format, just reach out, and we'll let you know if we can help!
Do you provide customization services for existing 3D assets?
Yes! We offer customization services for both our stock assets and your existing assets. Whether you need texture adjustments, polygon count optimization, or animation tweaks, our team can help bring your vision to life. Just describe your needs when contacting us.
How can I get technical support for implementation issues?
For technical assistance, simply submit your query through this contact form with as much detail as possible about the issue you're facing. Screenshots, error messages, and steps to reproduce the problem are incredibly helpful. Our technical team will work with you to resolve the issue.